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Cannot register an account with an email that was used to register one previously #14178

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clouserw opened this issue Sep 26, 2022 · 1 comment

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@clouserw
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clouserw commented Sep 26, 2022

There is a limitation of the auth protocol we are using which doesn't allow a person to re-use an old email address with a different account. There is a good discussion about this at #9517 and a dupe of the bug I'm filing now at #518 .

I'm filing this here so we have a public place to point people because this comes up regularly.

┆Issue is synchronized with this Jira Task

@jpallari
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Hi! I got routed here from this bugzilla ticket. https://bugzilla.mozilla.org/show_bug.cgi?id=1702316

It has left me in a situation where I can't access the add-ons I've previously published on addons.mozilla.org.

What can I do to regain access to my add-ons profile, so I can publish updates to it?

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