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Installing Debug build MSI leads to ebpfsvc.exe not being able to start #3872

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lmb opened this issue Sep 26, 2024 · 21 comments · May be fixed by #3970
Open

Installing Debug build MSI leads to ebpfsvc.exe not being able to start #3872

lmb opened this issue Sep 26, 2024 · 21 comments · May be fixed by #3970
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bug Something isn't working P2 triaged Discussed in a triage meeting
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@lmb
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lmb commented Sep 26, 2024

Describe the bug

After installing from a Debug build MSI, the eBPF service fails to start with error 1053.

OS information

No response

Steps taken to reproduce bug

  1. Install Debug MSI via setup-ebpf.ps1
  2. Open services.msc
  3. Try to start the service

Expected behavior

The service should start.

Actual outcome

It doesn't.

Additional details

I think the problem lies in the fact that the service is configured to run as Local Service, which doesn't have access to the VC runtime debug dlls in system32. These are copied there by setup-ebpf.ps1. Copying the dlls into the JIT folder makes things work again.

@lmb lmb added the bug Something isn't working label Sep 26, 2024
@shankarseal shankarseal added triaged Discussed in a triage meeting P2 labels Sep 30, 2024
@shankarseal shankarseal added this to the 2410 milestone Sep 30, 2024
@shankarseal
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First, change the setup script to copy the DBG CRT locally. Second, please investigate if/why the service fails to load when the CRT is in system32 directory.

@vpidatala94
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attempting local reproduction

@vpidatala94
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setup script excepts the CRT DLL in the same location, thus copy action is a pre-step to the execution of this script hence not needed.

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@vpidatala94
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@vpidatala94
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Observation when setting - logon as local system account the issue is not seen - Image

@vpidatala94
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Seeing this error when using the installer to install ebpf with JIT - Image

@vpidatala94
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vpidatala94 commented Oct 16, 2024

Image - this shows that LOCAL SERVICE does not have read access to the debug dll "ending with d.dll", the reason being LOCAL SERVICE is part of Users group which is not granted read access for d.dll such as msvcp140d.dll in C:\Windows\System32 directory

@shpalani
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shpalani commented Oct 16, 2024

You need JIT installed for Debug msi, for running Kernel programs, along with vc_redist.x64.exe

@lmb
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lmb commented Oct 23, 2024

Could we copy the debug dlls to the JIT directory as a work around? (Side note: is the user expected to install the debug runtime when using an MSI without going via setup-ebpf.ps1?)

@lmb lmb removed the triaged Discussed in a triage meeting label Oct 27, 2024
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lmb commented Oct 27, 2024

Removing the triage label because I'd like to discuss this in tomorrows meeting.

lmb added a commit to isovalent/ebpf-for-windows that referenced this issue Oct 27, 2024
Work around a permissions problem where the debug runtime DLLs in
System32 are not accessible to the ebpfsvc.exe service running as
Local Service.

Updates microsoft#3872
@shankarseal
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@vpidatala94 - please make changes to statically link CRT in debug bits.

@shankarseal shankarseal added the triaged Discussed in a triage meeting label Oct 28, 2024
github-merge-queue bot pushed a commit that referenced this issue Oct 28, 2024
Work around a permissions problem where the debug runtime DLLs in
System32 are not accessible to the ebpfsvc.exe service running as
Local Service.

Updates #3872
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vpidatala94 commented Oct 30, 2024

this is after statically linking the debug runtime libraries to ebpf-for-windows.msi

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@Alan-Jowett Alan-Jowett modified the milestones: 2410, 2411 Oct 30, 2024
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static linking will cause breakages in a scenario where - the customer is a using a release version of the product and debug version of the EBPF product. Fix addressed parallelly here - #3957, as part of this bug updating to documentation to help customers know that if they are using debug MSI to install ebpf directly they are supposed to copy the Debug DLL to a detectable location to allow it to be loaded

@vpidatala94 vpidatala94 linked a pull request Oct 31, 2024 that will close this issue
@lmb
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lmb commented Oct 31, 2024

@vpidatala94 if I understand you correctly you’ve tried running an application which is linked against the release runtime against an ebpfapi.dll statically linked against the debug runtime. Does this even work when dynamically linking the debug instead? I imagine that this might not be supported in the first place?

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lmb commented Nov 1, 2024

The following makes me think that mixing release and debug versions isn't really supported in the first place:

All modules passed to a given invocation of the linker must have been compiled with the same run-time library compiler option (/MD, /MT, /LD).

So the use case of a customer using the release libs with debug ebpf for windows isn't really a valid use case? That would mean we can statically link after all.

@shankarseal shankarseal modified the milestones: 2411, 2501 Nov 2, 2024
@vpidatala94
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Apologies for the delay, the problem with static linking CRT is the ebpfapi.dll will have a different context compared to the Custom application (both using different sets of CRT) causing state difference/incompatibility as a result the ebpfapi.dll CRT will not be able to find the FD that customer application attempts to close. Based on discussion with Dave, the new direction we are going forth is making the debug installer more "complete" that the installer will will attempt to copy the DEBUG CRT to a set location included in path and if these are DEBUG CRT are not found, the installer will raise a warning.

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